Frequently Asked Questions
Explore answers to commonly asked questions about Moneta. From getting started with your account to using USDM, our FAQs cover it all. For more in-depth guidance, visit our Guides Section.
Category
Are There Fees for Minting or Burning USDM?
The fee schedule is as follows:
Minting
0% Mint Fees*
No fees for minting.
Burning
1.5% Burn Fees*
$50 minimum up to a $5000 USD maximum fee. This fee is taken from the total amount of USDM to be redeemed. (Cardano network fees are included in this fee.)
* Fee Structure is subject to change. Users may experience fees imposed by their banks which Moneta cannot control.
* For all Cardano blockchain transactions (minting, redeeming, sending USDM), Cardano network fees apply.
How Do I Contact Moneta Support?
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How to Fix Connection Issues With Cardano Wallet
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What Browsers Do I Need to Use Moneta?
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Why Am I Having Browser Issues?
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How Do I Reset My Password?
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Why Can’t I Mint in My State? (Geofencing Issues)
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Why Isn’t My Bank Connecting to Plaid?
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How Can I Fix My KYC Information If It Fails?
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